Have Questions about our service?  Here are some common questions.


How do I pay?

Visit our website- follow the easy steps to checkout and confirm your order. We accept Debit, Visa, Mastercard, American express, Via Website. We prefer this method to eliminate the paper involved in the traditional purchase. Our customers will receive a confirmation email a valid email receipt for their order. If our customers insist on a printed receipt we will provide a printed receipt on reclaimed recycled paper.

Will I receive a phone call from the Other Box?

Yes! We will give you a call to confirm details before your delivery. You will also receive a confirmation email when you place your order. Please don’t hesitate to call us if you have any questions.

Can I keep my boxes  longer if I need to?

Yes, please give us a call as soon as you know you may need your moving boxes longer. We can typically accommodate extension requests. Additional charges may apply.

Does the delivery fee cover both delivery and pickup?

Yes, the fee covers both pickup and delivery of plastic moving boxes and other moving supplies such as dollies.

Is the Other Box a moving company?

No, moving is up to you. We make it easier on you, your wallet and the environment. The actual moving is your task.

How big are the boxes?

Our moving boxes are 2.4 cubic feet (70 liters). They are 27inches by 17 inches by 12.5 inches.. If you’d like help with estimating how many moving boxes you need please call us.

How do we deliver and pickup the boxes?

Our low emissions , clean burning CNG powered van will make deliveries. The  van driver will deliver your eco friendly moving boxes and other moving supplies to you. They stack neatly inside of each other and don’t require any assembly. Our driver will deliver the moving boxes and supplies right inside your house.

How are we helping the environment by using the Other Box?

Each  recycled plastic moving box will be re-used hundreds of times before being fully recycled. They are made of easy to recycle High Density Poly Ethylene, that is strong sturdy and all around the best choice for moving boxes. Cardboard moving boxes are used on average less than two times before being recycled or disposed of. The EPA states that re-use is much better than recycling because recycling takes a lot of energy. Therefore using the Other Box system greatly reduces your carbon footprint. The Other Box is a zero waste moving system –all of the products we provide are either re-used or recycled.

How can you help the Other Box?

Tell your friends and family about us! Every time someone uses ecobox we reduce the number of trees being cut down to make cardboard moving boxes. Besides that, it’s just a more convenient and affordable way to move.

Why use the Other Box?

Because it is more CONVENIENT, more AFFORDABLE and more SUSTAINABLE than the alternative!

SL County Green Buy Local First Sustain Utah Redirect Guide